UNIQLO social media campaign — cover

Case Study — 03

UNIQLO Campaign

A 2022 spring campaign for UNIQLO women's wear — a chatbot personality quiz that turns social browsing into personalized outfit recommendations.

Role

UI Designer · Illustrator

Platform

LINE · Instagram

Tools

Figma · Photoshop

01 — Concept

Discover Your Confident Beauty

Rather than pushing product shots into the feed, the campaign invites users into a conversation. A social chatbot runs a personality quiz; each answer builds a personal style profile, and the result pairs the user with curated UNIQLO spring looks — so the recommendation feels earned rather than advertised.

Campaign concept and chatbot entry point Personality quiz flow

02 — Execution

Illustration as the Voice

I designed the quiz interface and produced the full illustration set — hand-lettered titles and warm, editorial character art that soften the retail context and give the chatbot a distinct personality across LINE and Instagram.

Quiz result and outfit recommendation Campaign visual assets